Delivery and Returns
Orders are dispatched within 1-2 working days from Presteigne, Powys, UK via Royal Mail.
Orders weighing over 2kg will be sent via DHL courier.
UK & Channel Islands
Orders under £30
Royal Mail 2nd class - £2.95
Royal Mail 1st class - £3.95
Royal Mail special delivery - £8.95
Orders over £30
Royal Mail 2nd class - Free
Royal Mail 1st class - £1.95
Royal Mail special delivery - £5.95
Standard: 3-5 working days – £5.95
Rest of the World
International Standard: 6-7 working days – £10.95
Please allow extra time if you live in a remote location, when there are adverse weather and traffic conditions or at peak times of the year.
If your order has not be received within 20 days of posting date, please notify us by email.
Payment is taken in full on order.
If you are not entirely happy with your purchase please return your goods to Silvan Skincare, Studio 2B, The Workhouse, Presteigne Industrial Estate, LD8 2UF within 30 days of purchase with your name, order number and contact details. A refund will be made within 2 days of receipt of return.